Make a payment

Easy online payments

• You can pay using debit, credit or prepaid card.
• We accept Delta, Maestro, Mastercard and Visa cards.
• Paying online saves you time.

Up to 80% of customers pay online

• Our customers choose online for speed and time saving.
• They can pay at a time that suits them.

Safe and secure

• Using our online secure shopping basket, you know your payment is safe and secure.
• You can always try our automated phone payment system for council tax, business rates and penalty charge notices. Call 01372 474020  24 hours a day and pay using a touch tone phone.

Online payments are accepted for

• Business licences, permits and registration 
  (Note: Not all licensing application forms are currently available online - this is an ongoing project)

• Business rates or set up a direct debit (we do not accept credit card payment, debit card or prepaid card only)

• Council tax or set up a direct debit (we do not accept credit card payment, debit card or prepaid card only)

• Garden waste - new customers

• Garden waste - renewals

• Housing benefit overpayments

• Land charges

• New bin order

• Parking - car park season tickets

• Parking - penalty charge notice

• Parking - resident permit new

• Parking - resident permit renewal

• Parking - resident visitor permits

• Planning fees  

• Bulky waste collection (bulky items)

• Other council invoices       

What can I pay with?

• We accept Delta, Maestro, MasterCard, Visa credit / debit cards.  (We do not accept credit card payments for business rates and council tax).
• Unfortunately we do not accept Diners Club or American Express. 

Telephone payments

• Alternatively you can speak to us and make payment by debit or credit card over the telephone for a wide variety of services. 
• We also have an automated telephone payment service for a limited number of services (including council tax, business rates and Penalty Charge Notices, where you can pay using a touch tone phone 24 hours a day by calling 01372 474020. 

Council tax and business rates

From 13 January 2018 new rules came into effect which meant that companies are banned from charging any fees on card payments; this also applies to Local Authorities and other government agencies such as HMRC. As a result, because the Council will have to pay for the cost of credit cards from this date, we no longer accept credit cards for the payment of Council Tax and Business Rates. 

Using our online secure shopping basket you can pay using debit, credit or prepaid card. We accept Delta, Maestro, MasterCard and Visa cards.

Please Note: For security reasons we are unable to accept payments of more than £5,000 in a single transaction and your card company/issuer may impose a lower limit for internet use of their card.