Waste collection delays
Currently there are some delays to waste collections in Elmbridge due to pressures impacting disposal arrangements.
Garden waste service
Find out more about this service, including how to subscribe or renew, details of fees and payments and information on collections.
The garden waste collection is an annual subscription service that runs from 1 April to 31 March.
Subscribe or renew
You will need to sign up to the service before collections can start.
You can sign up for this year’s annual garden waste service until 31 March 2027.
Sign up online
Sign up for the garden waste service
Renewals
We will email you each year when it is time to renew your annual subscription.
Fees and payment
The fee varies depending on when you join the service. Annual subscriptions start from 1 April each year.
If you join the service after 1 October, the fee for the service is 50% of the full annual fee. Your subscription ends on 31 March.
| Date of joining the service | Cost per bin | Cost for 2 bin service | Cost for 3 bin service | Concessions |
|---|---|---|---|---|
| Between 1 April 2026 and 30 September 2026 | £74.50 | £149 | £223.50 | 50% off |
| Between 1 October 2026 and 31 March 2027 (for service from 1 October to 31 March) | £37.25 | £74.50 | £111.75 | 50% off |
We do not accept American Express as payment for garden waste subscriptions.
Concessions
Concessions are available if you receive Housing Benefit or Council Tax Support. You will need to provide your Housing Benefit or Council Tax account number.
Collections
Your garden waste will be collected fortnightly, normally on the same day as your refuse bin. Check your collection day.
The service collects:
- grass cuttings
- garden prunings
- leaves
- small twigs
- dead plants/weeds
- branches up to 7cm (3 inches) thick
- Christmas tree cut up (lid must close)
New customer collections
For new customers, we aim to add you onto the round within 14 days of your sign up. If your garden waste collection is due within this 14-day period, you won't have a garden waste collection and it won't be possible to report a missed garden waste collection.
Missed bins that happen after this 14-day period can be reported, see missed bin collections.
Garden waste bins
Bins are provided on loan. A standard garden waste bin is 240 litres. Dimensions are:
- height: 110cm
- width: 58 cm
- depth: 73cm
Terms and conditions
Check the terms and conditions for our garden waste service for more information.