Contact us

My Account is an easy and secure way to contact us about your council tax account.

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We no longer accept emails for council tax enquiries.

These questions and answers may help if you have a council tax query.

Frequently asked questions 

I’m moving house. What do I need to do?

Go to Moving in and out for information on moving out and to complete our change of address form.

How can I pay my council tax?

Go to make a payment for payment options including direct debit.

I’ve received a reminder. What can I do?

Go to unpaid council tax for information on council tax reminders.

I have received a court summons. What do I need to do?

Go to council tax summons for information on what to do.

What council tax band is my property in?

Council tax bands and charges has information on how to find your council tax band.

I think I am entitled to a discount. What do I need to do?

Go to Reduce your council tax bill for information on discounts/exemptions you may be eligible for.

 

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