If you experience any problems making a payment, please contact us online. Direct Debit Direct Debit is the most popular way to pay. Over 75% of Council Tax payments are paid by Direct Debit. Request to pay by Direct Debit with My Account Not registered for My Account? Sign up now If your Direct Debit payment is from an account that needs more than one signatory, please download the form and return it to us by post: Document Council Tax Direct Debit form for more than one signatory (PDF, 180.79KB) Collection dates for Direct Debit Your council tax instalments will be collected automatically. You can choose to pay on the 1st, 10th or 20th of the month (or the first working day after, if it's a weekend or bank holiday). Your first Direct Debit payment Before taking your first payment, we will send you a new council tax bill confirming the instalment dates and amounts. By law we cannot collect a Direct Debit less than 14 days from it being set up. Debit card payment To pay your council tax by debit card, you will need to provide your council tax account number. Your 8 digit account number will begin with a "2" and can be found at the top of your bill. Pay by debit card Telephone payment You can call our 24 hour payment line and make your payment by debit card. Tel: 0330 088 4695 Internet or phone banking To arrange a payment to us via phone or internet banking, please use the following account details: Sort code: 30-00-00 Account number: 00212628 Reference: Your 8-digit Council Tax account number starting with a "2" A note on credit card payments In 2018 new rules came into effect banning companies from charging any fees on card payments. This applies to local authorities and other government agencies such as HMRC. As we have to pay for the cost of credit cards, we will not accept credit cards for the payment of Council Tax and business rates.