Skip to main content
Elmbridge Borough Council

Services menu

  • My Account

Main navigation

  • Benefits and support
  • Bins, waste and recycling
  • Business
  • Business rates
  • Cemeteries services
  • Community safety
  • Community support
  • Cost of living support
  • Councillors and decision making
  • Council Tax
  • Elections and voting
  • Environment
  • Explore Elmbridge
  • Housing
  • Leisure and culture
  • Licensing
  • Parking and roads
  • Planning
  • Shaping Elmbridge
  • Sports and health
  • Street cleaning
  • Sustainable Elmbridge
  • Your council
  • Future Surrey

Breadcrumbs

  1. Home
  2. Vision

Vision - Your council services: what you can expect

Alongside the priority projects and transformation work that make up our Vision, we strive to provide the services that keep Elmbridge safe, welcoming and cared for, whether that’s planning for the borough’s future, keeping streets and parks cared for or making sure vital services are available when people need them.
+ show all updates
Skip publication contents
Contents Contents
  • Vision
    • Introduction
    • About the borough of Elmbridge
    • Our Vision for Elmbridge
    • The story so far: our achievements
    • Sustainable
    • Thriving
    • Community
    • A high performing organisation
    • Our priority projects
    • Investing in Elmbridge
    • Our values
    • Your council services: what you can expect
    • Working in partnership
    • Future Surrey

Climate and environment


We protect and improve Elmbridge’s environment so everyone can enjoy cleaner air, greener places and more sustainable ways of living.

Waste and recycling – making almost 180,000 bin collections per week, keeping neighbourhoods tidy and providing practical advice on reducing waste and recycling.

Refuse truck icon

Parks, open spaces and biodiversity – maintaining and caring for our 86 green spaces, 36 fixed play areas and 625 hectares of countryside, improving habitats and encouraging nature to thrive across the borough.

Tree and park bench icon

Responsible planning – guiding development to respect local character, including our trees, conservation areas and listed buildings, while ensuring new homes are supported by good design and infrastructure.

Planning icon

Environmental health and protection – tackling noise, littering and anti social environmental issues, inspecting food businesses to protect public health, and taking action where needed.

Hands holding the earth icon

Climate action and sustainable living – promoting active and sustainable travel, supporting residents and businesses to reduce their environmental impact, and funding 49 energy efficiency and sustainability projects in recent years.

clouds and thermometer icons representing weather

Vibrant towns and villages


We help our high streets, neighbourhoods and local economy to flourish so Elmbridge remains a great place to live, work and visit.

Place shaping and growth – planning for the homes our communities need, with design that enhances our towns and villages.

Icon of houses in a town

Arts, culture and leisure – managing our leisure centres and sports facilities which receive over one million visits per year, providing opportunities to be active by leading over 500 wellbeing walks and cycle rides, and showcasing the borough’s culture and history, including the approximately 50,000 artefacts held in the Elmbridge Museum collection.

Theatre masks icon

Business and town centre support – working with local partners to encourage investment, events and initiatives that increase footfall and reduce vacancy rates keeping our towns and villages popular and thriving, and managing our town and village car parks, including free parking initiatives, so it’s easy to shop locally.

town centre buildings icon

Community and partnerships


We put residents at the heart of our services, making it easy for them to get support, helping people stay independent, and enabling everyone to be part of the community.

Support for wellbeing and volunteering – running sessions for up to 120 people living with dementia and their carers each week, providing community transport to help residents stay connected with over 6,500 trips a year, and linking volunteers with the voluntary and community organisations that need them.

Hands reaching out to take part icon

Housing and homelessness prevention – offering practical advice to prevent homelessness, providing emergency accommodation when needed, advising on standards for private rented homes, and making adaptations so that people can live independently for longer.

Accommodation icon

Elections and democracy – running open, fair and efficient elections for around 100,000 electors, maintaining the Register of Electors, and supporting our 48 councillors including the Mayor, who undertakes over 250 community engagements each year.

Tick in a box icon

Listening and partnership working – creating opportunities for meaningful consultation and collaboration with residents, businesses and the voluntary and community sector to shape services and achieve more together.

listening ear icon
Publication navigation
  • Previous Our values
  • Next Working in partnership

Help improve this site by giving feedback

Elmbridge Borough Council

Get in touch

  • Contact us
  • Accessibility
  • Terms and conditions
  • Privacy
  • Cookies
  • Jobs

Follow us

  • facebook
  • Instagram
  • linkedin
  • youtube
  • Shaping Elmbridge