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Vision - A high performing organisation

To deliver on our Vision for community, we need to continue to be a high performing council.
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Contents Contents
  • Vision
    • Introduction
    • About the borough of Elmbridge
    • Working in partnership
    • Our values
    • How to use this vision
    • Our Vision for Elmbridge
    • The story so far: year 2 achievements
    • Our flagship projects
    • Our Place Programme: Shaping Elmbridge
    • Transforming and modernising our services
    • Our Capital Programme
    • Sustainable
    • Thriving
    • Community
    • A high performing organisation
    • What's next?
Icon of an up arrow to represent high performance

Being a high performing organisation means that we are committed to delivering quality services while preparing the organisation for Local Government Reorganisation in Surrey. While we undertake this work we will continue to seek innovative solutions, maintain accountability and be open and transparent in our operations and decision making. Our goal is to meet the evolving needs of residents and stakeholders.  We will ensure our people have the tools, training and support they need to excel in their roles, fostering a motivated and skilled workforce dedicated to serving the community. 

A community leader who engages and listens 


  • Be progressive in the delivery of our services, while always ensuring we are inclusive and accessible: 'Digital by default, inclusive by design'.
  • Promote effective and transparent decision-making.

An open, transparent and progressive council for all 


  • Prepare services and the organisation for local government reorganisation in Surrey.
  • Strengthen strategic service planning, financial management, performance and risk management.
  • Continue to make effective use of the council’s property assets.
  • Empower our people to perform at their best through delivery of the People Strategy, the technology refresh and activities to promote our Values.
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