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  1. Home
  2. Environment
  3. Noise
  4. Noise complaints

Before making a noise complaint

Part of
Noise complaints

Before making a noise complaint consider talking or writing to your neighbour or the source of noise and consider mediation.

Talk to your neighbour or source of noise

It is good to address noise issues early. Try to speak to the person causing the noise. Be reasonable - remember there is no right to silence.

Write to your neighbour or source of noise

If you would prefer not to speak face-to face, try writing a letter. Remember to keep a copy. 

Our noise letter templates may help:

Document
Initial noise neighbour letter (DOC, 20KB)
Document
Follow up noise neighbour letter (DOC, 22.5KB)
Document
Letter to local business (DOC, 20KB)
Document
Letter to site manager regarding noise from construction (DOC, 25KB)
Document
Letter to licensed premises (DOC, 21KB)

Consider mediation

Mediation in Elmbridge is free for residents.  Independent mediators have a successful track record in resolving neighbour disputes. For more information see Mediation Surrey. 

  • Next Step
Part of
Noise complaints
  1. Before making a noise complaint

    Information on what to consider before reporting noise. 

  2. Making a noise complaint

    How to report a noise complaint. 

  3. How we investigate noise complaints

    Find out what happens once you make your complaint. 

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