Skip to main content
Elmbridge Borough Council

Services menu

  • My Account

Main navigation

  • Benefits and support
  • Bins, waste and recycling
  • Business
  • Business rates
  • Cemeteries services
  • Community safety
  • Community support
  • Cost of living support
  • Councillors and decision making
  • Council Tax
  • Elections
  • Environment
  • Housing
  • Leisure and culture
  • Licensing
  • Parking and roads
  • Planning
  • Shaping Elmbridge
  • Sports and health
  • Street cleaning
  • Sustainable Elmbridge
  • Your council

Breadcrumbs

  1. Home
  2. Benefits and support
  3. Council Tax Support

Guide Navigation

Skip Guide Navigation
  • Overview
  • Apply
  • Eligibility
  • Evidence
  • Universal Credit claimants
  • Change of circumstances

Council Tax Support

Help to pay your Council Tax, if you are on a low income or receive benefits.

Council Tax Support and Universal Credit

If you are in the process of applying for Universal Credit there is no need to complete an application, please let the Department for Work and Pensions know that you intend to apply for Council Tax Support and they will notify us if your application for Universal Credit is successful.

We will work out if you can get Council Tax Support and, if eligible, we will send you a revised Council Tax bill.

Apply for Council Tax Support

Before you apply for Council Tax Support please check your eligibility, see Citizens Advice: Check if you can pay less Council Tax.

Make a claim on My Account

Make sure you have:

  • your 8-digit Council Tax number starting with 2 (you can find this on your bill)
  • National Insurance number for both you and your partner living at the address

Universal Credit: changes in circumstances

Awards for change in circumstances for Universal Credit will only be considered for reassessment if the assessment period starts within the last 50 days.  This is to avoid complications around past periods, often when there is no overall change to your entitlement.

If you feel you would be better off by including the past changes in circumstances, you can request this through your online account.

All other changes in circumstances will be updated following automatic notification from the DWP.

  • Previous
  • Next

Help improve this site by giving feedback

Elmbridge Borough Council

Get in touch

  • Contact us
  • Accessibility
  • Terms and conditions
  • Privacy
  • Cookies
  • Jobs

Follow us

  • facebook
  • Instagram
  • linkedin
  • youtube