The Ultra Low Emission Zone (ULEZ) expanded across all London boroughs on 29 August 2023. The latest information about the ULEZ scheme is available on Transport for London: ULEZ Expansion 2023. From 1 September 2023 to 5 January 2024, we are asking residents and businesses impacted by the expanded ULEZ scheme to let us know your experiences. This will enable us to consider any further support needed and to uncover any unintended consequences of the scheme. Check your vehicle To find out if your vehicle meets the ULEZ emissions standards visit Transport for London: Check your vehicle and type your vehicle registration number. Car clubs Car clubs offer an alternative to private car ownership, giving affordable occasional access to cars on a pay as you go basis. They provide a pool of locally parked cars which can be booked online, over the phone or via a phone app. Membership of a car club gives you access to a car when you need it, without the costs of purchasing a vehicle, and on-going servicing, maintenance and insurance costs Enterprise Car Club are offering all Surrey residents reduced price membership of just £10 per year (normally £60) for the first 2 years, plus a £10 driving credit when you join. Just quote the promotional code SURREY44 when you join online with Enterprise Car Club: Vehicle hire. For more information on car clubs see Surrey County Council: Car clubs. Scrappage schemes Currently, there are no government-backed car scrappage schemes in the UK. But this doesn't mean you can't make a saving. You can still get a good car scrappage deal since some car manufacturers are offering great discounts if you want to trade in your older car for a brand-new one. Community transport Our community transport service is here help you with your travel needs and looks forward to helping you get moving, socialising and having fun. This includes dial-a-ride and shopping trips. Surrey public transport See Surrey County Council: Buses and other transport for information and services in Surrey including: bus timetables tickets, passes and documents school transport bus timetable changes local bus services for schools community transport hospital transport information services to airports trains ULEZ charge reimbursements If you are an eligible NHS patient, you may be able to get ULEZ charge reimbursements. To claim: the Congestion Charge for your journey (or ULEZ charge, if you are an NHS patient) must be paid before you can make a claim the NHS trust or hospital needs to be registered for the reimbursement scheme - they will manage the claim and reimburse you Your reimbursement will be refunded according to how you paid. If you paid the charge: using Auto Pay: the charge will be reimbursed to your Auto Pay account - it is free to set up an Auto Pay account via the Transport for London website, the Pay to Drive in London app or by phone: the Trust will reimburse you directly - this is usually handled at the hospital's Cashiers Desk You cannot claim for: charges paid after the day of travel Penalty Charge Notices (PCNs) For more information see Transport for London: Reimbursements of the Congestion Charge and ULEZ Charge. More Transport for London (TfL) support TfL offers various discounts and exemptions, see: TfL: Discounts and exemptions: find out if you can get a discount or exemption TfL: Business and charity short-term grace period: open to small businesses, micro businesses, charities and sole traders in London TfL: Minibuses used for community transport: many not-for-profit organisations that operate minibuses used for community transport can register for a temporary 100% discount of the ULEZ charge until 26 October 2025 TfL: Vehicles for disabled people: there are 3 temporary exemptions You can contact ULEZ with questions or phone 0343 222 2222. Citizens Advice Citizens Advice offer free, impartial, confidential and independent advice to all. Contact your local branch: Citizen Advice West (Walton-on-Thames, Weybridge, Hersham) Citizens Advice Esher and District Financial help in Elmbridge We have information on financial help for anyone struggling with the cost of living. Opposition to ULEZ We have opposed the expansion of the ULEZ. You can read our news articles for more information: 23 July 2023: Elmbridge disappointed with ULEZ decision 28 June 2023: ULEZ report to Cabinet on 5 July 23 February 2023: Elmbridge Borough Council continues to state its opposition to the expansion of the ULEZ 22 December 2022 - Extending the ULEZ Next steps We are continuing to take action, this includes: asking Transport for London (TfL) to meet with us to discuss Zone 6 asking TfL to collaborate with Surrey County Council and us on delivering public transport options asking NHS establishments to ensure they are registered for exemptions Further information We understand that the current ULEZ expansion map shows that the A243 up to the B280 traffic lights at Malden Rushett will be outside the Ultra Low Emissions Zone, as well as the B280 Oxshott to Epsom. The expanded zone would cover the same area as the Low Emission Zone.