Alcohol and entertainment licences

Important service delivery information during the Covid-19 outbreak (Coronavirus)

From Thursday 19 March 2020 the Council’s Licensing Team has been taking proactive and responsible measures to ensure our customers and staff remain as safe as possible during the Covid-19 (coronavirus) pandemic. Effective from 19 March and until further notice we will be following government guidance and limiting face-to-face contact between customers and our front line staff to help reduce the risk of infection to our customers and employees.

During this period, members of staff may have to self-isolate and some will be working away from the Civic Centre. To help us continue delivering essential licensing services, we have made changes to how we deliver them.

During this period

Contacting us

  • Please do not visit the Civic Centre reception.

  • We ask all customers to email us at rather than call us. We aim to respond to emails within three working days and will prioritise urgent concerns or complaints. 

  • If you do need to call, please note that you may need to leave a message on our answer phone and it may take us much longer than usual to respond. You may also get in touch with us by using our contact us form.

Making your application

  • We will not be providing a reception service at the Civic Centre to receive applications.

  • We will be accepting licence* applications by email to You should scan all sides of the required original documents and attach them to your email with your application form. We will contact you to arrange payment of the relevant fee. (* Personal licence applications will still need to be posted so original documents and photos can be seen. Vary DPS applications should be submitted using the online form on this page.)

  • If we need to, we will contact you about your application and/or documents. Please do not chase us about your application as this may cause delays processing your application

  • We may not be able to process your application within our published timescales.

  • We will post your licence document to you once issued. 

Premises licence application   

To provide late night refreshments, regulated entertainment or sell or supply alcohol, you need a licence from the Local Authority.

If alcohol is sold or supplied you are required to name a designated premises supervisor on your premises licence and ensure that all alcohol sales are authorised by a personal licence holder (see below for personal licence applications).

Once granted, premises licences are on-going and do not need to be renewed, although an annual fee will be payable.

To make an application see:

Transfer a premises licence

If you sell your business, you will need to transfer the licence to another person or company.

Designated premises supervisor applications

Variation to a premises licence

Minor variation to a premises licence

Notification of interest

Other forms/guidance

Large-scale events

If you are planning a large-scale event (e.g. a pop concert) we would ask that you provide very early notice to both the Licensing Authority and the responsible authorities before you submit an application for a premises licence. Further information on large-scale events is contained in the Home Office guidance under the Licensing Act 2003.

Further information

Personal licence application

A personal licence permits a specified person to sell alcohol or allow the sale of alcohol at a premises that has a valid premises licence. You may only hold one personal licence which must be issued by the Local Authority where you ordinarily live.

You will need a personal licence:

  • if you are designated as the premises supervisor on a premises licence for a premises where alcohol is to be sold

  • if you want to sell alcohol under a premises licence or authorise others to sell alcohol under a premises licence

  • if you want to give up to ten late temporary event notices (TENs) or up to fifty TENs in total in a calendar year

To qualify for a personal licence, applicants must:

To make an application see:

Club premises certificate application

Club premises certificates are issued in respect of private social, sporting or political members clubs and authorise the supply of alcohol and provision of (regulated) entertainment to members and their guests. There is no requirement for a designated premises supervisor.
To make an application see:

Also see: Temporary event notice      

Responsible authorities

Download the List of responsible authorities for Elmbridge applications under the Licensing Act

For further information, please contact us or telephone 01372 474 748.

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