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Environmental health and licensing service update

System upgrade: Friday 31 October to Tuesday 4 November - access to services may be limited. Apply or enquire early if you can. Thank you for your patience.

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  3. Noise
  4. Noise complaints

Noise complaints

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In this section

  • Noise and your neighbourhood
  • What we can and can’t investigate
  • Before reporting a noise complaint
  • How to report a noise complaint
  • After you report a noise complaint

What we can and can’t investigate

We can investigate:

  • barking dogs
  • persistent sounding alarms
  • noise from building work and construction work outside recommended guideline hours
  • regular DIY noise that happens at unreasonable times of the day or night
  • loud music and parties
  • noise from pubs and clubs
  • noise from commercial premises

We can’t investigate: 

  • anonymous complaints
  • road noise
  • aircraft noise
  • one-off parties
  • everyday sounds, including:
    • children playing
    • people walking across their floors
    • washing machines
    • doors banging
    • occasional dog barking
    • loud or raised voices from people nearby
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