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Environmental Services privacy notices

Licensing consultation privacy policy

By consenting to take part in an Elmbridge Borough Council consultation or survey, whether online, on paper, in person or by telephone, you are giving permission for us (as data controller) or third parties acting on our behalf (as data processors) to collect and process the personal data that you provide as part of the consultation or survey.  This may include personal data such as your first name, family name or surname, address, telephone numbers, date of birth, email address and IP address (if using our website). It may also include sensitive personal data such as your ethnicity, religion, gender, marital status or health information.

For consultations, processing means the organisation, retrieval, use and deletion or destruction of information and the use of that information in council decision-making.

Unless you ask us to delete it before this time, we will keep your personal data for no more than two years after the closing date of a consultation and may re-use it only to provide you with updates on the consultation you have taken part in or to inform you of related consultations.  We will keep non-personal information you have provided for no more than seven years, and this is exempt from being deleted upon request by you if aggregated with other information.

Following the end of the consultation we will publish the results, and this may include quotes of comments or responses in full.  These will be anonymous unless you are responding on behalf of an organisation, in which case the name of the organisation will be included with the response. 

Information you provide in response to our consultations, including personal information, may be disclosed in accordance with the Freedom of Information Act 2000 and the General Data Protection Regulations 2018.  If you want the information that you provide to be treated as confidential, including your contact details, please tell us why, but be aware that, under the Freedom of Information Act, we cannot always guarantee confidentiality.

For more information on how Elmbridge Borough Council collects and uses personal data, request details of the information the council holds about you, withdraw a consent you have given or make a complaint see elmbridge.gov.uk

 

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