British Muslim Trust launches helpline service

The British Muslim Trust (BMT) has launched a new helpline service in the wake of increased anti-Muslim hate in the UK.

The British Muslim Trust provides confidential support and safe reporting for victims of anti-Muslim hate across the UK.

The helpline will be used to support victims to help them report their experiences in a safe environment and can be accessed via multiple channels:

• Phone 0808 172 3524 - free of charge from any phone, operating between 10am and 3pm
• Website form – designed with three steps and mostly non-required fields for easy completion
• Email, SMS, WhatsApp and live chat (victims can use these services at any time, and a member of the team will provide follow-up on the following day)

All calls are handled by Muslim staff to ensure there is a cultural and religious understanding of the context of these incidents.

BMT has already started to support victims, ranging from women and girls being targeted, to attacks on mosques.