Skip to main content
Elmbridge Borough Council

Services menu

  • My Account

Main navigation

  • Benefits and support
  • Bins, waste and recycling
  • Business
  • Business rates
  • Cemeteries services
  • Community safety
  • Community support
  • Cost of living support
  • Councillors and decision making
  • Council Tax
  • Elections and voting
  • Environment
  • Explore Elmbridge
  • Housing
  • Leisure and culture
  • Licensing
  • Parking and roads
  • Planning
  • Shaping Elmbridge
  • Sports and health
  • Street cleaning
  • Sustainable Elmbridge
  • Your council
  • Future Surrey

Breadcrumbs

  1. Home
  2. Housing
  3. Help for council tenants

Help for council tenants

Guide Navigation

Skip Guide Navigation

In this section

  • Overview
  • How to contact Pinnacle
  • Complaints process for tenants
  • Tenant satisfaction measures
  • Policies
  • Annual report to tenants

Annual report to tenants

Our annual report to tenants provides an overview of how our housing services have performed over the past year, what we have achieved and the areas we are continuing to improve.

The report includes information on repairs, building safety, complaints, tenant satisfaction, improvements to our homes and how tenant feedback is helping to shape our housing service.

Our annual reports are available below.

Document
Annual Report to Tenants 2025 to 2026 (PDF, 923.15KB)
  • Previous: Policies for our residential properties

Help improve this site by giving feedback

Elmbridge Borough Council

Get in touch

  • Contact us
  • Accessibility
  • Terms and conditions
  • Privacy
  • Cookies
  • Jobs

Follow us

  • facebook
  • Instagram
  • linkedin
  • youtube
  • Shaping Elmbridge