What to expect with the annual canvass
Depending on the information we hold for you, we’ll contact you about the annual canvass in one of these ways:
- by email between June and August – you must respond to this
- by paper form sent by post between June and August – you must respond to this
- by green paper form sent by post in September – you only need to respond if there are changes
- by salmon-coloured form sent by post in September – you must respond to this
Emails about the canvass
Emails are sent to all electors who have previously provided an email address.
If other electors at your household want to receive the email in future, add their email address in your online response.
Emails are sent from elmbridge.electoral@notifications.service.gov.uk. If you want to check the email is genuine, contact us.
Reminders and follow up visits
If you do not respond to the canvass form or email, we’ll send reminders and make follow up visits to your property. To avoid reminders and follow up visits, please respond to the annual canvass as soon as possible.
Council staff will wear photo ID for follow up visits. If you want to check their identity, contact us on 01372 474474.