Elmbridge Dementia Services

Two older men laughing

Our Dementia Services Team remains committed to supporting our carers and clients with our social groups, our 'Smile with Us' newsletter, and our monthly carers support group. 

Our monthly Alz café is now being held at Thames Ditton Centre for the Community. Places are by appointment only, so please call the team on 01372 474 547 to book a table.   

We are also continuing to offer guided walks and at-home sitting services for clients with the following safety procedures in place:

  • Walks are subject to assessment by a member of the Dementia Services Team to ensure we are able to support a client adequately. 
  • Staff will meet clients on their doorstep at the start of their walk to avoid the need to enter the property. 
  • Clients will be asked to wear a mask for the duration of the walk.
  • Staff will follow all appropriate safety guidelines regular use of sanitiser.  

Our team are experienced Dementia Care specialists and will do everything to support our customers and carers with their unique needs. 

Carers or clients can contact the team for information, advice and support on 01372 474 547 or email dementiaservices@elmbridge.gov.uk or complete our referral form

Referrals will be made to external agencies where deemed appropriate to offer further support, advice and information.


About us

Elmbridge Dementia Services operates as part of Elmbridge Borough Council, to provide care and stimulation for those living with Dementia and respite for carers and family members. Our dedicated specialist team provide engaging activities and social interaction to enhance their wellbeing, encourage their independence and retain their life skills. 

From each initial assessment we find out about the person’s life history, emotional and physical needs, mobility, interests and hobbies, worries or anxieties and important people in their lives. This allows us to tailor our social groups to meet individual needs with a range of activities and reminiscence sessions, but most importantly we provide a chance for members to meet new friends and socialise in a safe and relaxed environment. If members want to just soak up the atmosphere or read the paper whilst their carer has a break, they are welcome to do so. 

Our vision

We aim to provide specialist, compassionate support for anyone that needs it. We offer information, respite services and engaging activities for people living with dementia, all within a safe and welcoming environment.

Elmbridge Dementia Services can offer people with dementia: 

  • Social clubs designed to engage and stimulate

  • A home sitting service

  • Social evenings and outings

  • Companionship and social interaction

Elmbridge Dementia Services can offer carers and families:

  • Advice and information to support looking after their loved ones

  • Benefits advice

  • Referral to other services

  • An annual 8-week training course - free of charge

  • Respite from their caring role

Contact us

We are more than happy to discuss these services with you and also to show us around our groups in person. Please complete our referral form or email dementiaservices@elmbridge.gov.uk or call us on 01372 474547.

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Our services

Social clubs

  • A day at one of our groups can be hugely beneficial to people living with dementia, as well as their carers, who can take a break knowing their loved one is looked after.

  • Our groups are run by specialists and volunteers who focus on the strengths and abilities of the person with dementia, to provide activities that will be engaging and suitable for everyone.

  • Each group has its own personality, following our ethos of living well with dementia. Members enjoy a range of activities and socialise in a safe and welcoming environment with trained staff on a 1-4 client ratio.

  • A lunch is provided along with drinks and snacks.

  • For those who are unable to make it to the groups, we provide door-to-door transport to your nearest group.

  • We understand that people may be reluctant to attend day groups, so we offer the opportunity to visit and view any of our groups before you decide to join.

  • Attendance of the groups is subject to assessment, at your own home, to ensure we know as much as possible about our new member; understanding their preferences, life history and expectations so that their time with us is meaningful.

  • Our Social Groups operate from the Thames Ditton and Walton Centres.  Days and times are as follows:

    • Monday, Tuesday, Thursday and Friday - Thames Ditton, 10:30 to 14:30
    • Tuesday, Wednesday and Friday - Walton Centre, 10:30 to 14:30
  • Cost: The current cost for our activity groups is £45.50 per session, including lunch and any refreshments. Transport can be provided at an additional £6.80 per day.

  • Contact us: complete our referral form or email dementiaservices@elmbridge.gov.uk or call us on 01372 474547.

Sitting service

  • Our sitting service provides companionship and support for people with dementia, either at home or taking them out for short trips. This gives their carer a few hours away from home to relax, meet friends or attend appointments.

  • Cost:  Each sitting appointment costs £17.20 per hour (week days) and £20.85 per hour (weekends). 

  • Contact us: complete our referral form or email dementiaservices@elmbridge.gov.uk or call us on 01372 474547. 

Carers support group

  • Being a carer can be a 24-hour job and can leave you feeling lonely or isolated. Our monthly support group offers a safe and supportive environment to share your stress and worries with other carers and our trained staff.

  • The group runs on the third Thursday of the month, from 10.30am – 12 noon, at the Thames Ditton Centre for the Community 

  • Contact us: complete our referral form or email dementiaservices@elmbridge.gov.uk or call us on 01372 474547.  

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Alz Café

  • Our monthly social café is held on the second Thursday of the month from 6pm – 8pm, at the Thames Ditton Centre for the Community.

  • The café is a chance for people with dementia, their carers and family to meet and socialise, enjoy a light supper and entertainment.

  • Cost: Entry for the café is £4.50 per person and includes all refreshments.

  • Contact us: email dementiaservices@elmbridge.gov.uk or call us on 01372 474547. 

Quarterly outings

  • Our seasonal outings are a chance for members and their families to create memories and live well with dementia. We organise the outings including transport and tickets, you just need to say yes!

  • Each outing is accompanied by a trained member of staff to ensure everything goes smoothly.

  • Theatre trips, lunch on steam train or a boat ride along the Thames are just some examples of what is on offer.

Free carers training programme

  • Our annual 8-week course is held every spring, and is perfect for those caring for someone at any stage of the dementia journey. 

  • The course covers a range of topics from dementia diagnosis and medication, moving and handling to financial and legal advice, all provided by health and social care professionals.

  • The course is free of charge and is held on Tuesdays from 10.30am to 12.30pm at the Thames Ditton Centre for the Community.

  • After each session there will be a light lunch and the chance to chat to trainers and other carers.

  • For those with caring commitments, our experienced staff can look after your loved one while you attend the training.

  • Contact us: email dementiaservices@elmbridge.gov.uk or call us on 01372 474547. 

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