In an emergency always call 999. It is an emergency when a crime is being committed, there is a risk of injury or there is a risk of serious damage to property.
Flooding
For information on reporting flooding, see who to contact about flooding.
Power cuts
If you experience a power cut:
- visit UK Power Networks: Powercut and type in your postcode to view a live power cut map
- call 105 free of charge from a landline or mobile phone to report a power cut or damage to the electricity network
- visit Power Networks for the latest updates
Stay clear of power lines. Electricity lines that are down or causing significant risk to the public should be reported to 999.
The Priority Service Register provides extra help to those registered during a power cut. For more information and how to register see Power Networks Priority Service.
Trees
You can report fallen, damaged and dangerous trees:
- call the Surrey County Council Contact Centre or report a fallen tree online if a tree is blocking the road or has created another emergency situation
- report damage to a protected tree, for example if a tree is within a Conservation Area, an Ancient Woodland or has a Tree Preservation Order
- report a dangerous tree on Elmbridge Borough Council land, for example, a tree in a cemetery, a council-run car park, common, heathland and countryside site, day centre, open space, park or recreation ground
Dangerous structures
To report an unsafe structure, visit: Elmbridge Building Control: report a dangerous structure.
Debris on the pavement
If there is dangerous debris on the pavement, please report it via dirty streets.
Suspected terrorism
Call the anti-terrorist hotline: 0800 789 321 to report something suspicious or visit GOV.UK: Report suspicious activity to MI5.
Call 999 in an emergency.
Non-emergencies
Call 101 to report a non-emergency crime or contact Surrey Police online.