Annabel Crouch - Head of Policy and Performance This team has responsibility for policy, communications, performance management, economic development, consultation, emergency planning, climate change, learning and development, overview and scrutiny, community safety and human resources. Helen Dunn - Head of ICT and Digital Services This team ensures sound ICT and digital services are delivered to users and residents. Andrew Cooper - Head of Finance and Section 151 Officer This team manages both service and corporate finances. This covers accountancy, but also council tax, business rates, risk management and financial inspection. Stuart La Frenais - Head of Asset Management and Property Services This team manages all council assets both operational and investment, along with development of land and buildings. The team comprises chartered building surveyors, facilities experts and general practice-chartered surveyors. Simon White - Head of Internal Audit and Counter Fraud (Contract Service) This team has responsibility for ensuring that the Council has proper internal control arrangements in meeting its objectives and also provides independent advice to senior management. Victoria Statham - Head of Legal and Governance This team comprises legal and procurement professionals supported by administrative officers. These officers carry out a range of legal and procurement tasks and their advice assists in the delivery of all Council functions. Suzanne Parkes - Head of Planning and Environmental Health This team provides guidance to residents, members of the public and professionals regarding planning services. This covers the Local Plan, planning permissions, heritage and landscape management. The team also deals with environmental nuisances, noise complaints, licensing and food safety. Also overseeing the management of the waste service by Joint Waste Solutions. Colin Waters - Head of Housing Services This team manages care and repair, housing options, private sector housing management, homeless prevention and international refugee schemes. Ian Burrows - Head of Culture, Leisure and Environment This team manages green spaces, leisure facilities, cemetery services, countryside estates and leisure development in addition to managing car parks, enforcing parking restrictions and overseeing the management of the waste service by Joint Waste Solutions. Vicky Wise - Head of Community Support This team manages the Centres for the Community, community support for older people and carers through meal services and dementia services. It also coordinates voluntary sector funding. Dawn Crewe - Head of Customer Operations and Transformation This team is the first point of contact for most council services. Focus is on designing digital processes to deliver efficiency and consistently high standards of service delivery. The team also manages car parks and enforces parking restrictions.