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Customer access strategy

The customer access strategy explains how we are transforming services by making best use of digital services.

Read the strategy to find out how digital is supporting and transforming services at Elmbridge:

Document
Customer Access Strategy (PDF, 123.33KB)

Read our 2025 report on progress against our commitments:

Document
Customer Access Strategy - 2025 Progress against our commitments (PDF, 121.18KB)

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