Assisted collection

If no one in your home is able to move the bins to the edge of the property, you can apply for an assisted collection.

Apply for an assisted collection

Please do not use this form to make complaints about collections; you can contact us online.

About the service

To arrange for assistance, you will need to apply, telling us where the bins will be left so our collectors know where to find them.

You will need to leave all of the bins together in the same location. 

From time to time we will review the need for the assisted collection.

Our Commitment

Your bins will be collected from the agreed location outside your property and returned once they have been emptied.

If you no longer require this service, please contact Customer Services on 01372 474474.

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