We are rethinking community support to ensure our services and activities help people live well and stay connected. This involves reviewing available support and collaborating with residents and voluntary partners. By listening to your experiences and priorities, we aim to build a more responsive, inclusive, and effective support system.
What we heard
Understanding the experiences, challenges and priorities of people who live in Elmbridge and the organisations that work alongside them is critical.
This is why we ran a listening exercise between January and March 2025 to understand what is important to people. This included hearing from:
- people who currently access, volunteer or work in the existing Elmbridge Borough Council community services – Centres for the Community, Dementia Services, Meals on Wheels, Community Transport and Social Prescribing
- wider public
- voluntary and community sector partners
- councillors
This was put together with what we have heard from previous surveys. For more information about what we have done please see the Timeline.
Did we get it right?
We want to test what we heard with you. To make sure we heard correctly and that we haven’t missed anything.
Please complete the short survey and let us know what you think.