Buy, renew or cancel a digital off-peak permit
You can buy a permit through the MiPermit account.
Buy a car park permit with MiPermit
Read the MiPermit user guide for help on using the system.
You can't use your permit until you are notified it has been authorised. This can take up to 5 working days. (See 'after you've applied').
Renewals
You will receive a reminder by email 28 days before your permit expires with instructions on how to continue your permit.
Renew your permit with MiPermit
After you've applied for a permit
- You'll receive a confirmation email when your application is received, and a login PIN for you to access your account.
- Your application will be forwarded to us for authorisation - we'll contact you directly if we have any questions.
- Once we've approved, you'll receive an email notification asking you to log in into your account and pay for the permit.
- Once you've paid, your permit is valid and you will not need to display anything in your vehicle.
If you change your vehicle
If you change your vehicle, you can log in to your MiPermit account to change the registration number. You must upload proof of the new vehicle.
Cancel a permit
To cancel a digital car park permit, call MiPermit on 0345 520 7007, and quote your permit number.
If you're due a refund, MiPermit will refund full unused months on your permit.
More information
If you need to contact MiPermit Customer Service about your account, call 0345 520 7007.
The use of car park permits is subject to the terms and conditions.