Our Offices

Civic Centre - closed to the public

Please be aware that following the latest Government guidance regarding coronavirus, the Civic Centre is closed until further notice.

  • If you need to contact us, please call 01372 474474 (Monday to Friday 8.45am - 4.30pm)  

  • If you are at risk of being homeless call 01372 474590  

  • If you are homeless and need assistance outside our normal opening times call 0300 123 7719          
  • Out of hours emergency: 0300 369 0576 
  • Our website can also help with information.

For further information, please see our  Coronavirus (COVID-19) page. 


Address: Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey KT10 9SD 
Tel: 01372 474474
Contact us online
Out of hours emergency: 0300 369 0576 
Fax: 01372 474972

Council tax enquiries

If you would like to visit us to discuss your council tax account, it is important you are not kept waiting and have plenty of time to discuss your enquiry with us.  Council tax enquiries will be dealt with by appointment only.  Please call 01372 474474 to arrange an appointment.

Car parking and access

Parking for people with disabilities and 30 minute maximum stay parking can be found immediately outside the Civic Centre.

Longer term parking is available in any of the public car parks or at Sandown Park (which is under 5 minutes’ walk away from the Civic Centre).

The main reception is located on the ground floor, through automatic doors.

The building is fully accessible for disabled people.

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