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How to find and contact us by phone and online

Address, phone numbers, parking and other contact information.

We are based at Civic Centre, High Street, Esher, Surrey KT10 9SD.

Travel to the Civic Centre

You can travel to the Civic Centre by bus or train.

Bus

The following buses stop on Esher High Street: K3, 458, 513, 514, 515, 663 and 715. 

For bus times see Bus timetables: Surrey County Council. 

Train

The Civic Centre is 0.9 miles from Esher train station. 

For information on train times see Esher train station: South Western Railway. 

Car parking and access

Parking for people with disabilities and 30-minute maximum stay parking can be found immediately outside the Civic Centre.

Longer term parking is available in any of the public car parks, including the Civic Centre public car park, or at Sandown Park (which is under 5 minutes’ walk from the Civic Centre).

The building is fully accessible for disabled people.

Contact us online and by phone

To get in touch:

  • contact us online
  • phone 01372 474474 (Monday to Thursday 8:45am to 5pm, Friday 8:45am to 4:30pm)  
  • if you are at risk of being homeless, phone 01372 474590  
  • if you are homeless and need assistance outside our normal opening times phone 0300 123 7719   
  • for an out of hours emergency, phone 0300 369 0576 

Some of our services offer phone appointments: book a phone appointment. 

Unacceptable behaviour

We do not expect our employees to tolerate unacceptable behaviour and will take firm action to protect them from this. Find out more about how we deal with unacceptable behaviour. 

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