With My Account, you can:
- view your Council Tax bill and messages
- view your benefit notifications, letters and messages
- renew your garden waste subscription or join the garden waste subscription service
- check payments made and due
- tell us about a change of address or name change
- apply for discounts you are eligible for
- track the progress of your requests
- receive notifications when we have updates for you
How to sign up
Register for My Account to access your council tax account and more.
Step 1 – register for My Account
You can register for My Account with your email address or mobile number:
Register with your email address
Register with your mobile number
You will receive an email asking you to confirm your account details.
You are now registered for My Account.
Step 2 – access your services
To access Council Tax:
- log into My Account and click Council Tax
- enter your 8-digit council tax account number, which starts with the number '2' - this extra security ensures your online account is safe and secure
- click Register
To renew your garden waste subscription or join the service:
- log into My Account and click Garden waste
- follow the instructions to find the garden waste form
To access benefits:
- log into My Account and click Benefit claims
- enter your benefit claim number, which starts with the number '5' or '6', date of birth and national insurance number - this extra security ensures your online account is safe and secure
- click Register
Step 3 – set your preferences
You can click to receive account bills and messages.
You now have immediate access to all of your council tax information, including bills.