Please read the guidance before applying:
Apply for a vehicle licence
Apply for a new vehicle licence or reapply for a vehicle licence
Complete the online form, where you'll be able to upload your supporting documents and pay for your application fee.
Change or transfer your vehicle
Tell us that you are changing the registration number of your existing vehicle.
Apply to transfer ownership of an existing taxi or private hire vehicle to you.
Apply for a temporary vehicle following an accident or breakdown of your current taxi or private hire vehicle.
Executive status exemption application
Apply for executive status in conjunction with a taxi or private hire vehicle licence (new or renew) application.
(PDF to be used for executive status only)
Renew your current vehicle or apply for a new vehicle.
Operator information detailing the vehicle’s suitability for executive status.
If you need any help completing any application form, you can request a licensing team call.
Maintaining your licence
Tell us about a road traffic incident or accident that impacts performance/appearance of. Report needed within 72 hours of incident.
Apply to advertise on an existing taxi or private hire vehicle.
Tell us that you have changed your name or address.
Lost licence, badge or vehicle plate
Tell us you have lost your licence, driver's badge or vehicle plate.
Tell us if you have spent three continuous months outside the UK.
Fees, charges and taxi fares
For fees, charges and fares, see passenger policies and information.
When you will hear from us
Timescales for processing your licence application:
If you have submitted an application for a taxi or private hire licence, the processing timeframe is 30 working days from the date the application is deemed valid. An application is valid once all supporting documents are correctly submitted and payment is made. Please note that if there is information within your application that requires additional consideration, this may delay the processing of your application.
How to contact us
If you need to speak to a member of the licensing team, request a licensing team call.
Please do not come to the Civic Centre without an appointment.
Vehicle testing stations
Nominated testing centres are:
JBC MOTs
3b Cumberland Works
Wintersells Road
West Byfleet
KT14 7LF
Ashley MOT and Service Centre
143 Hersham Road
Walton-on-Thames
KT12 1RR
Child sexual exploitation
Taxi drivers are often the eyes and ears within our community and you may spot the signs of a child or vulnerable adult.
You will need to complete an online course. On behalf of Barnardo’s thank you!