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  3. Problem with a housing association property

Formal complaint

Part of
Problem with a housing association property

You can make a formal complaint to your housing association landlord. 

Most housing associations have a complaints process with either 2 or 3 stages.

  • Next Step
Part of
Problem with a housing association property

  1. Formal complaint

    Information about making a formal complaint to your housing association landlord. 

  2. Contact a designated person

    How to contact a designated person if you have completed the complaints procedure and things have not been put right.  

  3. Housing Ombudsman

    How to contact the Housing Ombudsman if the complaint remains unresolved. 

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