Community support
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How to get help if you are considered homeless.
You can be considered as homeless if:
If you are homeless, or at risk of homelessness, contact our homelessness prevention and advice team by email housingoptions@elmbridge.gov.uk or call us on 01372 474590.
The team will aim to prevent you from becoming homeless or delay this wherever possible.
Find out what happens next - Homelessness: after you contact us.
Do not give up any accommodation voluntarily before checking what your rights and options are.
Do not leave contacting us until the last minute.
If you are homeless or threatened with homelessness, we will:
You can also access online housing advice and get an action plan by completing part one of the online application for the Housing Register.
We may be able to take further action or access specific help from other professional agencies if you are:
If you are homeless and need assistance (emergency placement) outside of our normal opening times, please call our out of hours service on: 0300 123 7718.
GOV.UK: Help if you're homeless or about to become homeless
Shelter: Homelessness advice - or call 0808 800 4444