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  3. Damp, condensation and mould

PA Housing tenants: report an issue

How to report a problem with damp, condensation or mould if you are a tenant of PA Housing.

If you are a PA Housing tenant, you should contact PA Housing with any concerns you have about damp, condensation or mould.

Contact PA Housing

What happens next

When you report a problem with condensation, damp, or mould, PA Housing assess the extent of the problem and arrange to remove the mould as quickly as possible.

They will arrange for a surveyor to attend your home and carry out an investigation into what caused the mould so they can try to stop it returning.

More information

PA Housing has a guide with more information about what they will do if you report a problem to them, as well as some tips on what you can do yourself: PA Housing: Condensation, damp and mould. 

You can also read our Damp and Mould Action Plan (PDF, 185KB) to see how we are tackling the issues surrounding damp, condensation and mould.

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