Care and Repair Elmbridge (CARE)

CARE is a home improvement agency run by the Council. If you are an owner-occupier or private tenant on a low income, or aged 70 or over or disabled, who needs to repair, improve or adapt your home, then we may be able to help you.

What CARE does

  • provides free information and advice on claiming benefits, energy efficiency and home security.

  • advise on what type of repair, improvement or adaptation is needed and can help you in applying for financial assistance for home repairs or improvement to pay for the works.

  • provides a project management service, from the design and planning stage, through to recommending contractors and organising and overseeing the work to make sure the work is being carried out to a good standard.

If the work is eligible for a council grant, then our fee of 15% can be included in the grant and would cost you nothing.  If you pay for the works privately, our fees are 12.5% of the costs of the works.

CARE also offers a handyperson service to carry out minor repair jobs in and around the home.

CARE does not provide personal care to residents but does offers a range of other services the Housing Options for Older People Service (details below).

For more information, please email CARE or telephone 01372 474645.

Housing Options for Older People Service

Our Housing Options for Older People Service (HOOPS) provides free advice and information to help you with your housing decisions – for example, whether to adapt your home or to look at moving instead.  Get more information about HOOPS.

Services by A-Z