If you experience any problems making a payment, please contact us online.
Direct Debit
Direct Debit is the most popular way to pay. Over 75% of Council Tax payments are paid by Direct Debit.
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If your Direct Debit payment is from an account that needs more than one signatory, please download the form and return it to us by post:
Collection dates for Direct Debit
Your council tax instalments will be collected automatically. You can choose to pay on the 1st, 10th or 20th of the month (or the first working day after, if it's a weekend or bank holiday).
Your first Direct Debit payment
Before taking your first payment, we will send you a new Council Tax bill confirming the instalment dates and amounts. By law we cannot collect a Direct Debit less than 14 days from it being set up.
Debit card payment
To pay your council tax by debit card, you will need to provide your council tax account number. Your 8 digit account number will begin with a "2" and can be found at the top of your bill.
Telephone payment
You can call our 24 hour payment line and make your payment by debit card.
Tel: 0330 088 4695
Internet or phone banking
To arrange a payment to us via phone or internet banking, please use the following account details:
Account name: Elmbridge Council Tax
Sort code: 30-00-00
Account number: 00212628
Reference: Your 8-digit Council Tax account number starting with a "2"
International payments
Payments from abroad can be made to our international bank account number.
IBAN: GB12 LOYD 3080 1210 9088 68
A note on credit card payments
In 2018 new rules came into effect banning companies from charging any fees on card payments. This applies to local authorities and other government agencies such as HMRC. As we have to pay for the cost of credit cards, we will not accept credit cards for the payment of Council Tax and business rates.