We require 5 working days notice for cancellations.
Any cancellations received less than 5 working days in advance will be required to pay 50% of the booking fee. This includes refreshments and hospitality (if applicable).
Any cancellations received less than 24 hours in advance will be required to pay 100% of the booking fee. This includes refreshments and hospitality (if applicable).
All cancellations must be confirmed in writing to roombookings@elmbridge.gov.uk.