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  3. Reductions on business rates

Small business rate relief

Find out if you're eligible, apply for relief or complete a review if you've received a review letter.

If you’ve received a review letter

If you already receive small business rate relief and we’ve sent you a review letter, complete the online review form.

Do not use this form to make a new application. 

If you are no longer responsible for the property, complete the business rates moving out form instead.

Complete the small business rate relief review form on My Account

Apply for small business rate relief (new applications)

You may be able to get small business rate relief depending on:

  • the rateable value of your property
  • whether you occupy the property
  • how many business properties you occupy

Relief can only be awarded for one property.

Eligibility

You may be eligible if:

  • your property’s rateable value is less than £15,000
  • the property is occupied
  • it is your only occupied business premises, or your other business properties have a rateable value under £2,900, and the total rateable value of all properties is less than £20,000

If you receive small business rate relief and take on another property after 27 November 2025 that would make you ineligible, you may be able to continue receiving relief for a further 3 years.

If you took on another property before 27 November 2025 the further relief on the existing property is for 1 year.

You must tell us within 28 days about any changes that could affect your eligibility. Read more about small business rate relief on GOV.UK.

How to apply

To apply, complete the online application form: 

Apply for small business rate relief on My Account

You will need the business rates account number for the property.

After you apply

We aim to process applications within 10 working days.

We may need to contact you if we need more information.

Once your application has been assessed, we will update our records, and we may send you a revised bill.

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