There is no charge for this service. Please ensure that your sharps box is ready for collection before 6:30am on your collection day, this is normally a Monday. We will collect from an agreed location outside your property. For more information see Joint Waste Solutions: Healthcare waste and sharps. If you are not sure whether to book a medical waste collection, please contact Customer Service on 01372 474474. Replacement sharps box If you need a replacement sharps box, please tell us on the sharps box request form where indicated. We can only supply a 5 litre replacement sharps box.