With My Account, you can: see your benefits details check payments tell us about a change send and receive messages and updates about your claim upload documents How to sign up Register for My Account to access your benefits account and more. Step 1 – register for My Account You can register for My Account with your email address or mobile number: Register with your email address Register with your mobile number You will receive an email asking you to confirm your account details. You are now registered for My Account. Step 2 – access your services To access benefits: log into My Account and click Benefit claims enter your benefit claim number, which starts with the number 5 or 6, date of birth and National Insurance number - this extra security ensures your online account is safe and secure click Register Step 3 – set your preferences You can click to receive account bills and messages. You now have immediate access to all of your benefits information online.