Waste collection service

Industrial action called off

From Monday 15 August, recycling and waste collection services will be operating in Elmbridge – refuse, food, recycling and garden waste - as industrial action has been called-off.

You should put your bins out on your normal collection day.  

If you have additional recycling to be collected, place it in clear bags beside your recycling bin on the day your recycling is due to be collected. If you have additional cardboard for recycling, please ensure it is folded flat and placed beside your recycling bin. Please don't use black sacks to place additional recycling beside your recycling bin.

Missed collections: We appreciate this service has not been consistently operating to its normal high standard over the last couple of weeks.  If your bin is not collected by 4pm, please report this as a missed collection via our website and leave your bin out until it is collected.

Restoring the standards expected for your waste collection service: It is likely that there will be slight disruptions in the next few weeks as the crews collect the additional waste that has built up during the industrial action. We ask for your patience during this time.

Please continue to check service updates on our website and through our social media – Twitter, Facebook and Nextdoor. We will also email you directly with service updates as appropriate.

Many thanks for your patience and we are sorry for the inconvenience this has caused.

Date published: 12 August 2022

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