Under the Part 8 of the Anti-social Behaviour Act 2003, we have powers to deal with complaints about high hedges. This legislation enables the owner or occupier of a domestic property affected by a high hedge to make a complaint to us provided that all of the following apply:
the hedge consists of two or more predominantly evergreen trees or shrubs
the hedge is forming a barrier to light or access to their home of garden
attempts have been made to amicably resolve the problem with the owner of the hedge
the hedge is 2m or more in height
Our role is not to mediate or negotiate between the complainant and the hedge owner, but to adjudicate on whether the hedge is adversely affecting the complainant's reasonable enjoyment of their property.
If the circumstances justify it, we will issue a remedial notice to the owner of the hedge setting out the action they must take to remedy the problem and the date by which they must comply. The notice may specify future work on the hedge to ensure that it is maintained at a reasonable height. The Act allows for an appeal to the Secretary of State against the issue of a remedial notice.
We charge a non-refundable fee of £550 for this service, payable on submission of a complaint. There will be no further fee for any subsequent appeal. Before you submit a formal complaint we strongly advise that you read all of the government’s own guidance and calculate the required hedge height yourself to assess whether you are likely to achieve your desired outcome.