Development management privacy notice

This privacy notice sets out the data processing practices carried out using the internet and any other electronic communications networks by the Planning Services department of Elmbridge Borough Council. The data controller is Elmbridge Borough Council.

Please note that all data captured will be used and held in accordance with the requirements of the General Data Protection Regulation (GDPR) and other relevant legislation.

You can view our corporate privacy notice.

How your information will be used

We collect information about you to carry out tasks necessary to provide you a service. Depending on your reason for providing them to us, these may include:

  • processing applications (1), where we have a statutory obligation to store and publish personal data

  • responding to enquiries, requests and complaints

  • crime prevention and prosecution of offenders (1)

  • providing reservation or booking services

  • notification of new applications/submissions

  • the investigation of alleged breaches of planning control (1)

  • monitoring and local plan purposes

We will not use your data to make automated decisions. We may need to share your information with Consultees or third parties if required to do so by the planning process.

Information collected via our website and third parties

We collect information from visitors to our website using online forms and each time you email us your details. We also collect information about the transactions you undertake through this site.

We collect additional information automatically about your visit to our website. Please see our cookies policy for more details. We will also collect data via third parties, such as the Planning Portal if you submit an application online.

Use of cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy policies.


Please note that we will never use the information you have provided us with for marketing purposes, nor will it be passed to any third parties for marketing purposes. Please be aware that any information in the public domain can be accessed and used without our knowledge.


We will not share your data with third parties except as required to do so by government bodies, legislation or law enforcement agents.

Subject access requests

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact the Data Protection Officer at

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of the GDPR. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Changes to our privacy notice

We keep our privacy notice under regular review and we will place any updates on this web page.

How to contact us

If you have any questions about our privacy notice or information we hold about you, please contact the Data Protection Officer at

For independent advice, you can contact the Information Commissioner’s Office (ICO)


(1) As set out in the Town and Country Planning Act 1990 (As Amended), the Town and Country Planning (General Permitted Development) (England) Order 2015, the Town and Country Planning (Development Management Procedure) (England) Order 2015 and the Town and Country Planning (Development Management Procedure) (England) Order 2015

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