Universal Credit

Today (Wednesday 28 November 2018) sees the roll out of Universal Credit in Elmbridge for new benefits claimants and existing claimants with a significant change in their circumstances. 

Universal Credit is a monthly payment for working-age households to help with living costs. It is administered by the Department for Work and Pensions. You may be able to get help if you’re on a low income or out of work. 

Universal Credit will replace the following benefits: 

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Working Tax Credit   

If you currently receive any of these benefits, you cannot claim Universal Credit at the same time. 

You do not need to do anything until you hear from the Department for Work and Pensions (DWP) about moving to Universal Credit, unless you have a change in circumstances. 

If you think you might be affected by the introduction of Universal Credit, there are 2 things you can do now to prepare:  

  1.  Check whether you have the right account    
    To receive Universal Credit, you’ll need a bank or building society current account, or an account with an alternative provider like a credit union.  Whatever account you have, it will need to be able to receive and make automated payments and it is important to have an account open in advance.  If you don’t have such an account, one option is to open a basic bank account with one of the following:
    • Barclays
    • HSBC
    • Lloyds
    • Nationwide
    • Santander
    • Natwest
    • Halifax

    Local contact details for these banks are available on our website or find out how to set up a basic bank account.

    Alternatively, you could set up a bank account with local credit union, Boom.
  2. Register with Verify
    You can prove who you are online with GOV.UK’s fast and secure Verify service. With Verify, you don’t need to prove your identity in person or wait for something to arrive in the post. Signing up to Verify can help you with your Universal Credit application.    
For more information, download the Get Set guide on how to prepare for Universal Credit or on the DWP's Understanding Universal Credit website.
Date published: 28 November 2018 

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