Elmbridge services

Updated 31 July 2020

Our services have been adapted to respond to the coronavirus pandemic.  Browse or search the website to find details on a service. For regular updates on council services, sign up to receive our weekly email.

Service updates

Parking charges to be reintroduced on 1 September

Parking charges are set to be reintroduced in all Elmbridge Borough Council car parks on 1 September, as lockdown measures continue to ease and an increasing number of people return to shopping in our towns and village centres.

The car parks will continue to offer free parking over the summer, up until the end of August.

Leisure centres and pools

The Elmbridge Xcel Leisure Complex and Hurst Pool will open again on 3 August. Places Leisure, who manage leisure facilities on behalf of the council, will be in touch with members very shortly about membership, payments, and new access and safety measures that will be put in place at the centre. 

For further information, please make sure you read the FAQs before you visit.

Once Xcel is open, all sessions will need to be pre-booked. Members can start booking right now for sessions 14 days in advance. If you are not already registered for online booking, please make sure you register now.

Splash pad and paddling pools

Unfortunately, due to the continuing issues surrounding COVID-19, we are not currently in the position to reopen the splash pad and paddling pools.  As these are unsupervised facilities and due to popularity we cannot control numbers visiting and therefore ensure social distancing.

Hairdressing appointments at Centres

Although our Centres for the Community are currently closed for general use, we are arranging the reopening of our hairdressing salons.

Play areas and outdoor gyms

The play areas and outdoor gyms have re-opened. To ensure you are ready to use them safely, we encourage you to read the guidance on the play areas page before you visit. 


The following remain closed due to the pandemic:

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