Apply for the discretionary test and trace self-isolation payment
If you’re working but not receiving benefits, you may still be entitled to the test and trace self-isolation payment under a discretionary scheme and can apply using our online application form.
For further details, please read the discretionary test and trace self-isolation policy.
Who can get a discretionary test and trace support payment?
To get the test and trace support payment, you must meet the following criteria:
- have been asked to self-isolate by NHS Test and Trace, either because you’ve tested positive for coronavirus or have recently been in close contact with someone who has tested positive, and
- you have signed up and completed the test and trace journey. Receiving the initial notification to isolate will not qualify for the grant, and
- been notified to self-isolate on or after 28 September, not before that date, and
- be employed or self-employed, and
- be unable to work from home and will lose income as a result, and
- not currently receiving any of the following benefits: universal credit, working tax credit, income-based employment and support allowance, income-based jobseeker’s allowance, income support, housing benefit or pension credit, and
- your household income should be less than £20,000 a year, although consideration will be given for higher annual incomes if we are provided with a suitable justification that is in the spirit of the grant and
- your claim is within 14 days of the last day of your self-isolation
You must meet all the criteria above to be eligible for a payment.
Before making an application
Before you make an application, make sure you have the following information:
- your unique ID number as provided by NHS Test and Trace
- national insurance number
- bank account and sort code
- details of your employment
- an email/correspondence from your employer confirming that as a result of your isolation you will lose pay, as a result of the terms of your contract.
- statement covering the last month
- if employed: photos or scanned image of your most recent wage slip
- if you are self-employed: photos or scanned image of self-assessment returns, trading income.
You will receive this payment via BACS transfer. The payment will be for £500 and is subject to tax. However, you will not be taxed at the point of payment, we will inform Her Majesty's Revenue and Customs (HMRC) of the payment.