Information for the clinically extremely vulnerable

This information is for those who have a  medical condition that makes them extremely vulnerable to coronavirus (COVID-19).

Support by telephone and email

You can get support if you're clinically extremely vulnerable.  Visit the GOV.UK site to register or update your details.  

Information for clinically vulnerable and previously shielding residents is available on 01372 474 900 or email (Monday-Friday 9am - 3pm). 

Further community support information and help is available. 

For residents who are clinically vulnerable and previously in receipt of government food parcels, a local foodbank can provide an Elmbridge Emergency Food Parcel for up to four weeks. Please ring 01372 474 900 or email to request a parcel, please note this service is running until 31 March 2021. 


From 1 April 2021, if you have been identified as clinically extremely vulnerable you will no longer be advised to shield. However, you should continue to take extra precautions to protect yourself. It is important that you continue to keep the number of social interactions that you have low and try to limit the amount of time you spend in settings where you are unable to maintain social distancing. If you are in this group, you will previously have received a letter from the NHS or from your GP telling you this. 

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