Access food and food deliveries

These are the services the council is aware are being offered across the borough. The council cannot recommend all of them, however, we have provided details if you wish to contact them in line with your needs.

Key partner: CSVA (Central Surrey Voluntary Action)

Shopping services: tel: 01372 722 911
Prescription services: tel: 01372 463 587

We are working closely with CSVA to ensure help is given to those most in need. The CSVA are providing aid to vulnerable residents who may need support with shopping and other necessary provisions they have capacity to assist. During lockdown CSVA will also be able to support with medication collection. 

Please note that 48 hours’ notice is required on these assistive services. Emergency same-day medication collections may be possible if contact is made before 2pm.  

Churches and community associations

  • St Mary’s Church, East Molesey
    Provision: Assistive shopping
    Details: Assisting with shopping for food supplies. This assistance is for those who are vulnerable and aren’t covered by the Council’s services, the Foodbanks or Government provision.
    Area: East Molesey
    Cost: No charge
    Tel: 07867 784 786 
    Email: kate.lee@smem.org.uk  

  • St Peter’s Church, West Molesey (available over bank holiday)
    Provision: Assistive shopping
    Details: Assisting with shopping for food supplies. This assistance is for those who are vulnerable and aren’t covered by the Council’s services, the Foodbanks or Government provision.
    Area: West Molesey
    Cost: No charge
    Tel: 020 8979 3846 / 07828 723 067 
    Email: info@spwm.org.uk

  • St Nicholas Church, Thames Ditton (available over bank holiday)
    Provision: Community support and assistive shopping
    Details: Assisting with shopping for food supplies, meal preparation and support during self-isolation. This assistance is for those who are vulnerable and aren’t covered by the Council’s services, the Foodbanks or the Government provision.
    Area: Thames Ditton
    Cost: No charge
    Tel: 020 8398 5775 
    Email: parishoffice@stnicholaschurch.org.uk
                 

  • Holy Trinity Claygate (available over bank holiday)
    Provision: Community support
    Details: Holy Trinity’s new Cascade of Care links those alone and vulnerable with members of the Pastoral Care Team and Connections helpers.
    Area: Claygate
    Tel: 07598 029 449 
    Email: care@htclaygate.org

  • Thames Ditton and Weston Green Residents’ Association
    Provision: Assistive shopping and prescription pick-ups - Currently suspended due to national lockdown. 
    Details: Assistance for those in isolation and without assistance to get shopping, pick up prescriptions, or would just like to have a chat with someone. Colets health club staff will be operating the phoneline from 9am to 5pm seven days a week.
    Area: Thames Ditton
    Tel: 020 8398 7108

  • Crossroads Care Surrey
    Provision: Support, assistive shopping and prescription pick-ups
    Details: Providing care and companionship by telephone with regular check-ins during strict self-isolation to look after emotional health and wellbeing. Shopping and prescription services have now resumed. 
    Area: Elmbridge
    Tel: 01372 869 970, then option 1 

Facebook pages

These pages have been set up to allow residents to post offers of help to those in need and for vulnerable residents to request local support. 

Supermarket services 

Many supermarkets are offering priority deliveries for vulnerable residents. Please see their websites for more details. 

Some supermarkets are also providing priority telephone services for those who are unable to shop in-store:  

  • Morrisons
    Tel: 03456 116 111
    - then option 5
    Morrisons' Doorstep Delivery service available to vulnerable and elderly members of the community who are unable to go shopping in store. Morrisons also offers food boxes of essential items at a fixed price. 

  • Sainsbury's
    Tel: 0800 328 1700
     - Monday to Friday, 9am-5pm
    Telephone shopping service for those unable to shop online. 
Updated: 12 January 2021

Services by A-Z