Coronavirus (COVID-19)

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  • Community helpline: 0300 200 1008 (Monday-Friday 8am-6pm, Saturday and Sunday: 10am-12pm)

  • SMS: 0786 0053 465 for deaf and hearing impaired residents only (Monday to Friday 9am-5pm)

  • Further community support information and help is available.

  • Benefits and support for information on housing benefit and council tax

  • Government WhatsApp service:  A WhatsApp Coronavirus Information Service has now been launched to help people receive the correct information. To use the service, add +44 7860 064422 to your contacts and send a WhatsApp message saying “Hi”.    

  • Government food parcels: If you are on the shielded list and have not received a food parcel or a delivery is overdue, please call 0300 200 1008.

  • If you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19), please register on the GOV.UK site to get support. 

  • Unwanted food packages: If you have received a food package and there are unwanted items in the package or you don’t need the whole package, you can donate them to a local food bank. Please contact us (01372 474551 or 01372 474944and we will arrange to collect the item(s). 

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