Elmbridge Borough Council Annual Report 2020-2021

We are proud to introduce our latest Annual Report 2020-2021.

Traditionally you would read examples of how we support the Elmbridge community; you would read about our vision to promote the interests of all our residents and businesses and to have a community for all. 

Instead as we sit here in November 2021, with COVID still present in our community, we want to tell you about our COVID response through the real-life stories of our employees. 

We can tell you that during COVID we delivered over 100,000* meals to vulnerable residents, that we made approximately 50,000 calls to isolated residents and that we provided £24.6M in grants to help keep our local retailers in business, all to support our residents and businesses at a time of tremendous uncertainty and worry. However, the figures just don’t bring to life the magnitude of the work undertaken by our employees during 2020/2021 in response to the COVID pandemic. 

We hope the following stories** do just that. 

Thank you for reading. 


*100,000 meals delivered as of November

**names have been changed where appropriate

Date published: 16 November 2021


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