Alcohol and entertainment guidance

How to contact us

• Please do not visit the Civic Centre reception without an appointment.

• Email at envhealth@elmbridge.gov.uk is the preferred method of contact. We aim to respond to all emails within three working days and will prioritise urgent concerns or complaints.

• You can also get in touch with us by using our online contact form.

Making your application

• We accept licence applications by email to envhealth@elmbridge.gov.uk.
  

• Existing licence holders and new premises licence applicants must comply with Covid-19 requirements in risk assessing their activities and events. See below under ‘Information'.

• Scan all sides of the required original documents and attach them to your email with your application form.

• We will contact you to arrange payment of the relevant fee.

•  If we need to, we will contact you about your application and/or documents.

• We may not be able to process your application within our published timescales. We will post your licence document to you once issued.

Information sheets

• COVID-19 advice on risk assessments

• Licensing facts - all about the Licensing Law

• Late night refreshments - any person providing late night refreshment must hold a Premises Licence

• Guidance on making representations - how to object or request a review

• Guidance on Council assessment of a representation - the process for the assessment of representations

• Problem premises - what can you do when a licensed premises causes a problem

• Licensee's responsibilities - know what the law requires and comply with it

• Licensable activities - what is licensable (including the retail sale of alcohol, entertainment and late night refreshment)

• Children and alcohol - when and where children are allowed on licensed premises and rules about selling alcohol

• Clubs - getting licensed - how to obtain a licence

• Licensed clubs - your responsibilities - guidance

The information contained is a summary of the law only and does not cover each topic in detail. While we try to keep the information up-to-date we cannot guarantee accuracy as the law is subject to change.