Energy bills - council tax rebate

As part of the government’s initiative to help households with rising energy costs, in March they announced a £150 energy rebate for most households in council tax bands A-D.

The scheme allows payment to be made only to a person(s) who occupied the property and is/are the liable taxpayer(s) at the end of 1 April 2022. Only one £150 payment can be made per household.

Council taxpayers who pay by direct debit:

We have paid approximately 16,700 direct debit payers - totalling approximately £2.5 million. This will show on your bank statement with a reference of 'CTE' or 'CTEREBATE' and your council tax account number.

Council taxpayers who do not pay by direct debit:

Applications for the payment closed on 3 July. We have paid £150 to approximately 2,300 taxpayers. If you did not apply, the council credited the £150 as a council tax credit for eligible properties. 

if you prefer the £150 to be refunded, please claim a refund in your online account.  The deadline for requesting a refund is noon on 28 September 2022.

Discretionary Funding Energy Rebate

On 3 February, as part of a package of support for rising energy costs the Government announced £3 billion to be paid to council taxpayers.  The funding made available to councils has been allocated based on a mandatory scheme and a discretionary scheme.

The limited funding made available by government has restricted the number of households who will receive the grant and in order to ensure that the funding goes to the most vulnerable group, the council will allocate the funding to council taxpayers in occupation on the following basis:

  • Council taxpayers in receipt of council tax support and/or housing benefit on 6 July 2022 in property bands E-H will be eligible for a £150 one off payment.
  • Only one payment of £150 can be made per household. Where a council tax energy rebate has been paid the household will not be eligible for a further £150 payment under this discretionary scheme.

Please read the Energy Rebate Discretionary Fund and Household Support Policy 

Households who do not pay council tax by direct debit

We have written to all eligible households giving details of how to apply for this support.

When is the closing date?

The scheme closed on 14 August.

Households who do pay council tax by direct debit

Where a current council tax direct debit is held, and a council tax direct debit payment has been collected since 1 April 2022, and the property passes validation checks, the payment will be automated to the direct debit details held. 

Top up payments 

  • The council will allocate any remaining funds from the discretionary energy rebate funding made available from government to those council taxpayers in receipt of council tax support or housing benefit as at 6 July 2022 in all Bands (A-H), as a top up payment to the £150 they have already received.  The total combined payment for each group is as follows:
    • Residents of Pensionable Age (For this purpose, those aged 66 on or before 6 July 2022); £120.75
    • Non Pensionable Age: £67.75
  • Where the £150 energy rebate was paid to your bank account, the total combined household support payment and top up payment will be paid to the same bank account with a reference of 'CTTOP' and your council tax account number.  This payment will be made by Friday 26 August 2022.
  • Where the £150 energy rebate was credited to your council tax account, the total combined household support payment and top up payment will be credited to the same council tax account.  This payment will be made by the end of September 2022.

Please read the Energy Rebate Discretionary Fund and Household Support Policy 

What if I receive a payment for which I am not eligible? 

If you have been paid a £150 payment for which you are not eligible please contact us .

The government and Elmbridge Borough Council will not tolerate any council taxpayer falsifying their records or providing false evidence to gain access to the Council Tax Rebate or Discretionary Fund. 

A council taxpayer who provides false information or makes false representation in order to benefit from the Council Tax Rebate or Discretionary Fund may be guilty of fraud under the Fraud Act 2006.

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