Financial help

Here to help when times are tough

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Advice if you are struggling to pay essential bills

  • Breathing Space: gives you legal protections from creditor action for up to 60 days. The protections include pausing most enforcement action and contact from creditors and freezing most interest and charges on their debts.
  • Financial help - Surrey County Council - Some families may be struggling financially as a result of COVID. Differing groups of the community will have differing financial needs.  Includes information on the Household Support Fund.

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Other support available

  • Turn2us is an organisation that can help you with checking benefits entitlement, searching for a grant and generally getting you back on track.
  • Walton Charity aims to make a positive difference to the lives of local people, through individual and community grants and social housing for single people in need for example.
  • Citizens Advice if you need support and advice on debt, benefits, housing or employment:
    If you live in the west of the borough: email, phone 0808 278 7887 or complete an enquiry form.  
    If you live in the east of the borough: visit the Esher Citizens Advice website and complete the online form or phone: 01372 464770.  

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Home and heating


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Universal Credit

  • If you are new to Universal Credit, help is available with personal budgeting and getting set up online.
  • The Money Matters project offers information on budgeting and saving money as well as advice on how to make your money go further.

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Council tax


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In Elmbridge we are working with four local food banks to ensure that food is available.

Contact details: Elmbridge foodbanks.

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