Steps to Finding a Reputable Trader

'Cowboy builders' cause real problems to consumers and legitimate business alike.

Surrey Trading Standards |'Buy with Confidence' scheme provides an easily accessible list of approved traders that have been vetted by Surrey Trading Standards, removing the apprehension often associated with choosing a workman. Member companies have been assessed by Trading Standards Officers to ensure compliance with the law and trustworthiness.

Details of firms who have been assessed and are members of the scheme can be found at:

• |Buy With Confidence - Surrey County Council Trading Standards

Top Tips

• Always get at least 3 written 'quotes' for a fixed price and not an 'estimate' which can go up later.
• Make sure you have full name and address details and check them.
• Always get everything in writing and ask for a signed receipt when you make a payment.
• Report conmen to Surrey's |Rapid Action Team.
• Ask lots of questions including how long they have been in business, are they a member of a trade association and is their work guaranteed. |Elmbridge Community Alarms, |Age UK and |Aid Call run personal alarm services where help can be summoned at the touch of a button.