Renew garden waste subscription

Renew garden waste subscription

 This service is subject to the garden waste terms and conditions

Annual renewal charges for existing customers from June 2017
   Annual subscription   Concessionary rate*
 One bin service   £40  £20
 Two bin service   £80  £40
 Two sack service**  £40  £20

*If you receive Council Tax Support or Housing Benefit you may be entitled to a concessionary rate. You will need to provide your Council Tax account number or your Housing Benefit reference number.

**There are a few small properties that have been approved by the waste service to use garden waste sacks.  You can renew your sack service using the online form.

Extended subscriptions

As previously communicated, garden waste subscriptions that had not expired before 31 May, have received a two month extension in recognition of the disruption that some of our residents have had since the new contractor took over in June. If your subscription falls into this category and you have received a renewal reminder dated before 1 August 2017, your garden waste subscription has been extended and will be reflected when you renew. For example, if your original subscription was due to expire 31 July 2017 it will now expire on 30 September 2017;  you can renew now or nearer to the September expiry date.

Changing your subscription

Garden waste bin delivery delays

Unfortunately, due to delays with bin stock we are not able to accept orders for garden waste bins and therefore you will be unable to upgrade your service as part of your renewal.  As soon as bins are in stock the ordering service will be made available again.  We are sorry for the inconvenience this has caused. 

Other enquiries 

Existing customers who want to cancel their subscription, move house within the borough or have a damaged/missing garden waste bin should contact Customer Services on 01372 474474.

Our Commitment

Your garden waste collection will continue if you renew your subscription by the expiry date on your reminder.

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